Contact & Help

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Frequently Asked Questions

Currently all our courses in the Arabic language, and soon AECedx will offer its courses in English language.

When you reach the payment step, the system will ask you to pay with 2CheckOut, you can use any kind of Cards in this page (Visa or MasterCard,etc)

In this step, you are required to upload a university degree, university identity or engineer’s union certificate, in order to make the platform community safe and professional for all.

No, the new system relies on a monthly membership instead of buying a full course.
That means as far as you are a PRO+ student, you can access to all courses, whether it’s Revit, Photoshop, Fusion or Lumion, and their extensions.

The monthly membership is $40, that equals 28 Jordanian Dinars, which includes the attendance of all courses offered.

Simply don’t renew your subscription for the next month, until you are sure that you can continue studying with us.

From the My PRO+ tab in your profile, you can find out when your membership expires.

No, all of our students have received an extension of their subscriptions to the new system, and we mentioned earlier, you can find out the end date of your subscription is from the MY PRO+ section within your profile.

No, there is no specific registration time, our goal in the platform system is to provide courses, lessons and registration at any time any place. You can register at any time.

Yes, as soon as you complete a requirement of a certain course, will receive a certificate of attendance directly from the website.

Being active in Support Groups and regularly checking Blog posts the best ways to stay updated with everything new in the field.
Of course, there is a messaging system in your account and you can also reserve an appointment for Live Support with any instructor through your profile.

Yes, during your PRO+ membership subscription, you can repeat any lesson in any course.

Unfortunately, you can only attend courses on one device.

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Our help articles will answer our most frequently asked questions, just take a look if your question is there.

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